(4.0 / 5)1329+ Ratings

SilkSilky Reviews

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Overall Rating

4.0
6 Reviews
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About SilkSilky

Silksilky.com is a retailer specializing in luxury silk products. The offerings include a wide range of silk sleepwear, such as pajamas, nightgowns, and robes, designed for comfort and elegance. Additionally, the site provides silk bedding, including pillowcases and bedding sets, known for their quality fabrics that enhance sleep experience. For daily wear, customers can find silk clothing items like camisoles and dresses. Silksilky.com also features gift options, perfect for special occasions, emphasizing the brand's commitment to delivering health and comfort through their premium 6A Grade mulberry silk items.

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SilkSilky Customer Reviews (6)

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Marietje van Opijnen
Marietje van Opijnen
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Feb 8, 2023
Diana Moore
Diana Moore
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Feb 8, 2023
Nicolette Béland
Nicolette Béland
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Feb 6, 2023
Kathleen Rice
Kathleen Rice
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Feb 6, 2023
Dominic Horton
Dominic Horton
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Feb 5, 2023
Kristin Sankt
Kristin Sankt
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Feb 3, 2023

SilkSilky Customer’s Q&A

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SilkSilky FAQs

FAQ

About Silksilky.com Prices and Cost?

Silksilky.com offers a range of silk products, with prices varying based on the category and item. For instance, best-selling nightgowns start at $49, while pajama sets can be found at discounted rates, such as a Pure Silk Pajamas Short Pjs Set 2Pcs originally priced at $190.00, now available for $89.99. Camisoles are offered at $39.95, down from the original $100.00. The site also features a clearance sale section where discounts range from 35% to 78% off, including items like a 19 Momme Mulberry Silk Basic Men's Shirt reduced from $245.00 to $119.95, and a Pure Silk Stripe Pattern Belted Long Robe marked down from $300.00 to $119.20. Bedding options include a 19Momme Mulberry Silk Seamless Fitted Sheet for $149.99, and a 3Pcs Silk Set Fitted Sheet+2x Pillowcases for $195.00. These prices reflect Silksilky.com's commitment to providing luxury silk items at accessible costs.

FAQ

About Silksilky.com Popular Products and Services?

Silksilky.com is renowned for its luxury silk products, which include a variety of items such as silk pajamas, nightgowns, robes, bedding, and accessories. Among the popular products, the Pure Silk Adjustable Spaghetti Strap Nightgown Slip Dress and Pure Silk Pajamas Short Pjs Set 2Pcs are featured as best-sellers. The website also emphasizes the health and comfort benefits of silk, offering 6A Grade mulberry silk items that cater to a luxurious lifestyle. The best-seller collection showcases the most sought-after styles, including silk pillowcases, sheets, scarves, and underwear. These products are highlighted for their quality and affordability, making them attractive choices for those seeking the comfort and elegance of silk.

FAQ

About Silksilky.com Payment Method?

Silksilky.com accepts a variety of payment methods for customer convenience. Customers can pay using credit cards, including VISA, MasterCard, American Express, Discover, JCB, and Diners Club. Additionally, PayPal is available as a payment option. The site supports transactions in multiple currencies, catering to a global customer base. These currencies include the US Dollar, Saudi Riyal, United Arab Emirates Dirham, Australian Dollar, Canadian Dollar, Euro, Pound Sterling, Japanese Yen, Hongkong Dollar, Singapore Dollar, Russian Ruble, Mexican Peso, New Zealand dollar, Danish Krona, Swedish Krona, and Swiss franc. Customers are advised to ensure their card details are correct and have not reached the limit if they encounter any issues with payment. For further assistance, the website suggests changing the device or browser, or contacting their customer service for a direct payment link.

FAQ

Silksilky.com Return Policy?

Silksilky.com has a 30-day return policy for most items in new condition. Customers need to contact customer service via email to initiate a return. Items must be returned with the original packing and security buckle attached. The following items are not eligible for return: clearance items, gift cards, underwear, accessories (face masks, eye masks, coverings, bras, lingerie), and customized items. Refunds are processed to the original payment method. For shipping, Silksilky.com offers free standard shipping on orders over $59. Orders below this amount incur an $8.99 shipping fee. The site uses local postal services for delivery and advises that international logistics may experience delays due to the pandemic. Customers are responsible for return shipping costs, and it's recommended to get proof of postage when returning items.

FAQ

What payment methods does SilkSilky accept?

SilkSilky accepts payments via card (VISA, Master Card, American Express, Discover, JCB, Diners Club) and PayPal.
FAQ

What items cannot be returned, refunded or exchanged?

Items on clearance, gift cards, underwear and accessories such as face masks, eye masks, coverings, bras, lingerie, and customized items cannot be returned, refunded or exchanged.
FAQ

How long does it take for orders to arrive?

SilkSilky typically ships orders within 1-3 business days. Shipping time usually takes 3-5 business days (Express) for USA and Canada, and 12-18 business days for other countries.
FAQ

What is SilkSilky's return policy?

SilkSilky accepts returns within 30 days of receipt for most items in new condition. Items returned must be unused with the original packaging. They do not accept worn, damaged, washed or altered items.
FAQ

When will exchanged items be shipped out?

Exchanged items will be processed within 5 business days of receipt of the returned item(s), and shipping time for the exchanged item(s) will be the same as the normal orders.

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